Credit Controller (Corporate division)

We are looking to fill the position of Credit Controller (Corporate Division). The role reports to the Assistant Manager – Credit Control and will be based in Nairobi.

 

Job Purpose

The Credit Controller (Corporate Division) is directly responsible for:

 

  • The provision of support to sales department i.e (Toyota/Yamaha/Hino/ Suzuki/Equipment/Multibrand/Tyre department/Automark/Autofast & Winpart); and aftersales offered by CFAO in all the branches by implementing credit process with full documentation in line with credit guidelines issued from time to time.
  • Facilitates prompt debt collection while enhancing business relations with customers through visits.

 

Main Responsibilities of the Job

Operational Responsibilities:

 

  • Setting of monthly targets for all due debt and reviewing with operation to ensure full achievement of planned collection
  • Follow up with customers for collection of due debt and managing overdue debt position
  • Ensure receipts are properly matched to invoices as per the customer remittance and conducting customer statement reconciliation on monthly basis.
  • Print and dispatch customer invoices and statements to facilitate timely payment from customers.
  • Carry out Bi-annual debtors balance confirmation to ensure debts captured in the CFAO MOBILITY KENYA LTD books are accurate.
  • Monthly computation of bad debts provision and posting to the ledger as per CFAO guidelines.
  • Recommend for Extension of credit limit /credit period for customers who have exceeded the approved credit limit/ overdue days.
  • Propose and recommend for quarterly bad debt write off
  • Prepare the monthly debtors audit schedules for review by management.
  • Follow up of Withholding tax to ensure full payment by the customer.
  • Resolving of customer queries related to credit matters within 24Hrs to ensure timely payment.
  • Customer visits and enforcing a documented payment promise/plan while enhancing customer relationship.
  • Daily coordination with branches to support them with after sales debtor’s management.
  • Coordinate monthly meetings with operations team to follow on outstanding amounts
  • Manage dealer accounts for collection as per credit terms and charging interest on overdue invoices as per terms of engagement.
  • Follow up on the bank guarantees to ensure that they renewed before expiry.
  • Quarterly analysis credit balances for the assigned accounts and recommend for credit write backs in line with the CFAO MOBILITY KENYA LTD guidelines.
  • Any other responsibility that may be allocated from time to time.

 

Knowledge, Skills & Experience

Minimum level of academic and professional qualification required to perform effectively in the role

 

  1. Degree in a Business related filed from a recognised institution
  2. Minimum 3 years’ of relevant work experience in a reputable organization
  3. MS Excel for reporting and credit management
  4. Excellent analytical and problem-solving skills

 

If you meet the above requirements, kindly apply by completing the form below. Applications close on 30th January 2026.

 

*Only shortlisted candidates will be contacted


    Your Full Name

    Date of birth

    Your email address

    Your phone number

    Degree Obtained

    Name of university or institution and year of Graduation

    Do you posses any Professional qualifications in credit control, please indicate

    Indicate the years of relevant work experience

    Describe the work experience above including the Company Name and period worked

    Your current employer

    DDo you posses working experience in credit processes, debt collections, debtors audit, customer complaint handling within a multinational company, please provide details

    Do you have experience in Ms Excel for financial analysis and reporting

    Current salary

    Expected salary

    Notice Period

    Referee 1

    Referee 2

    Referee 3

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    Date: 30th January 2026

    Time: 5:00 pm